It all started, Ginny Donohue says, when a friend of her daughter sought advice on how to get into college.
He was chronically homeless, living from couch to couch. She pointed him in the right direction and helped him through the bureaucratic hoops to get into Cayuga Community College.
Then she helped a few more people, and a few more after that, and her reputation began to grow.
"People started stopping me in the grocery store to say, 'Are you the lady that got Jack in?' " she said.